Grokers Driver Privacy Policy
Effective Date: 03/03/2026
1. Introduction
Welcome to Grokers Driver (“we,” “our,” or “us”). This app is designed for delivery partners (“drivers”) who fulfill food, grocery, and retail orders through Grokers.
This Privacy Policy explains how we collect, use, and protect driver information.
2. Information We Collect
Personal Information
We may collect:
- Full name
- Phone number
- Email address
- Profile photo
- Vehicle details
- Driver license information (if required)
3. Location Data
We collect real-time and background location data to:
- Assign delivery orders
- Track deliveries
- Provide navigation support
- Ensure safety and fraud prevention
⚠️ Note: Location may be collected even when the app is running in the background. This is strictly required to provide continuous tracking of active delivery routes.
4. Earnings & Activity Data
We collect:
- Delivery history
- Earnings and payouts
- Order status (accepted, completed, canceled)
- Working hours and availability
5. How We Use Information
We use driver data to:
- Assign and manage deliveries
- Process driver payments
- Provide support and communication
- Improve app performance
- Prevent fraud or misuse
6. Sharing of Information
We may share information with:
- Customers (limited info like name and location during delivery)
- Partner restaurants, grocery, and retail stores
- Payment processors
- Legal authorities if required
7. Data Security
We use reasonable security measures to protect driver data. However, no system is completely secure.
8. Driver Responsibilities
Drivers agree to:
- Provide accurate information
- Use the app only for authorized deliveries
- Maintain professionalism with customers
- Not misuse or share customer data
9. Your Choices
Drivers can:
- Update profile information
- Control app permissions (like location)
- Request account deletion
Note: Disabling location may affect your ability to receive orders.
10. Data Retention
We retain driver data as long as necessary for:
- Operational purposes
- Payment records
- Legal compliance
11. Changes to Policy
We may update this policy. Updates will be shown in the app.
12. Contact Us
Grokers
Email: info@thegrokers.com